Cookies Policy | Trino Casino

What are cookies?

Cookies are small text files that a website places on your computer, tablet, mobile phone or another device when you visit. They allow the website to recognise your device and remember certain information about your visit. Cookies may be stored for a short period, such as for the duration of a browsing session, or for a longer period so that they remain available when you return.

We may also use related technologies, including pixels, web beacons, software development kits, local storage and device identifiers. In this policy, we use the term cookies to include cookies and similar technologies unless a distinction is necessary.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with account, device or usage information that we hold. Where this occurs, we handle the information in accordance with our Privacy Policy and applicable Australian privacy requirements.

How Trino Casino uses cookies

The cookies used on our website may serve different purposes. Some are necessary for the website to operate, while others help us improve your experience or understand how our website is used. The exact cookies and technologies in use may change over time as our website, services and security arrangements develop.

Strictly necessary cookies

These cookies are required for essential functions. They may help with account access, session management, navigation, security, fraud prevention, responsible access controls and the delivery of pages or services you request. Without these cookies, parts of the website may not work correctly. Because they support core functions, they may not be disabled through ordinary preference controls.

Preference and functionality cookies

These cookies remember choices you make, such as language, display settings, notification preferences or other settings that make the website easier to use. They can reduce the need to repeat the same selections during later visits. If you disable these cookies, some preferences may not be saved and certain features may be less convenient.

Analytics and performance cookies

These cookies help us understand how visitors interact with the website. For example, they may provide information about pages visited, links used, time spent on a page, general device information and whether an error occurred. We use this information in aggregated or otherwise appropriate form to monitor performance, identify issues and improve the structure, content and operation of the website.

Security and risk management technologies

Cookies and similar technologies may be used to help protect accounts, detect unusual activity, reduce fraud, support identity and age checks, and maintain the integrity of our services. These technologies may collect information about a device, browser, network connection or patterns of activity. Their use is intended to support a safer and more reliable environment for players and the website.

Marketing and advertising technologies

Where used and where permitted, these technologies may help us understand the effectiveness of communications, deliver more relevant information or measure interactions with promotional content. Marketing cookies may be placed by us or by service providers acting on our behalf. You can control non-essential marketing cookies through the available preference tools or your browser settings.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept non-essential cookies, reject them or select particular categories. Your choices may be saved in a cookie so that the preference tool does not ask you again on every visit. If you use a different browser or device, you may need to set your preferences again.

You can also manage cookies through the settings of your browser or device. Most browsers allow you to view, delete, block or restrict cookies. You may be able to receive a warning before a cookie is stored or prevent certain types of cookies from being accepted. Instructions are generally available in the help or settings area of your browser.

Blocking all cookies may prevent some website functions from working properly.
Deleting cookies may remove saved preferences and sign you out of active sessions.
Cookie controls may need to be applied separately to each browser or device.
Some website functions may be unavailable if strictly necessary cookies are blocked.
Browser-based controls may not remove information already collected by a service provider.

If you choose not to allow optional cookies, you can generally continue to use the core parts of the website. However, your experience may be less personalised, and we may have less information available to identify technical problems or improve the website. Where a cookie is necessary for a service you request, refusing it may mean that the service cannot be provided.

Third-party services, privacy and updates

Some cookies or similar technologies may be provided by third parties that support website hosting, analytics, security, communications, payment processing, customer support or other operational services. These providers may process information in accordance with their own privacy notices and contractual arrangements. We take reasonable steps to require service providers to handle information appropriately and only for authorised purposes.

Third-party websites, applications or content linked from our website may use their own cookies. We do not control the cookie practices of independent third parties. Before using an external service or providing information to it, you should review its privacy and cookie information.

Cookie information may include an internet protocol address, browser type, device type, operating system, general location information, referral source, pages viewed, dates and times of visits, and interactions with website features. We use this information for purposes such as operating the website, maintaining security, analysing trends, improving services, meeting legal and regulatory obligations, and responding to enquiries. We do not use cookies to avoid responsible gambling requirements or to encourage activity that is unsuitable for a player.

We may update this Cookies Policy from time to time to reflect changes to our website, technologies, services, legal obligations or business practices. The updated version will be made available on this page, with the effective date or other notice where appropriate. You should review this policy periodically so that you understand how cookies are used. Your continued use of the website after an update may be subject to the revised policy, to the extent permitted by law.

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the support or contact channels made available on the Trino Casino website. Do not include sensitive account credentials or payment information in a general enquiry unless the relevant support process specifically requests it.